Witnesses via Videoconference
A comprehensive discussion of the unique challenges of witness testimony via videoconference, including preparations to avoid technological issues for witnesses, steps to help witnesses arrive at the video hearing with a minimum of hassle, suggested witness instructions and process questions for witnesses, considerations for promoting unaided witness testimony, and troubleshooting technological problems that may arise.
Document Handling for Video Hearings
This Webinar examines the various ways in which documents can be obtained and stored before the hearing, pulled up and displayed during the video hearing, and can be maintained securely throughout the pre-hearing and hearing process. Included with the materials are sample pre-hearing case management orders to guide arbitrators and parties in document-handling in a videoconference arbitration.
Videoconference Platforms – Alternatives to Zoom
Panelists discuss other platforms that are in widespread use including WebEx and Microsoft Teams. The session reviews how to make the platforms work for adjudication focusing on settings, running a meeting, managing caucuses and sidebars, as well as screen sharing, file transfer and troubleshooting audio issues. A demonstration of MS Teams is also conducted.
Working with an Assistant
Zoom-based arbitration presents technical and logistical challenges. An arbitrator must be willing to not only convene and conduct a hearing but also to manage all technical aspects of the videoconference platform. Many advocates may be willing to submit their dispute to a videoconference but may be concerned about how effectively they will be able to utilize the technical aspects of the platform. This Webinar discusses services that provide the technical and logistical support that allows the arbitrator to be an arbitrator and the advocates to focus on the substance of their presentations.