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A description of how Continental Airlines achieved a turn-around in efficiency by aligning the interests of employees, customers and stockholders: process and technological changes were accompanied by changes in organizational…

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In response to an opposing paper, the author suggests that the parties say more by the arbitrators they designate than by their doctrinal protestations. The author asserts that arbitration must…

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An examination of practices for the implementation of operational efficiencies. The author concludes that a combination of teamwork and incentives best enhance workplace efficiency. Mutual trust between labor and management…

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Examines the relationship between ability and seniority in the context of the “pessimistic” theory – that the use of seniority as a factor in promotions impairs productivity and individual initiative….

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The article traces the collective bargaining history in the Steel industry, leading up to the 1993 agreement which brought the Union and its members into the operational decision-making process. The…

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A discussion, by union and management counsels, in which they agree that ‘efficiency’ and ‘productivity’ are best not made terms of the CBA, over which the arbitrator will be called…

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The author recommends that arbitrators take a proactive role in developing more efficient methods of dispute resolution, and that they take a circumspect view of the circumstances under which bargaining…

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A discussion of the measures taken by the steel industry in general, and US Steel and the USWA in particular, to increase efficiency while minimizing layoffs. The author advocates the…

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The author suggests an inconsistency in Prof. Healy’s paper [1955, page 45], in that it seems to decry the prevalence of seniority over ability as a factor in the employment…

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Commentary on some aspects of the prior presentations on British (1968 p.1) and Canadian (1968 p.19) dispute resolution processes.

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