The relentless search for efficiency in the workplace:State and municipal government discussion

A discussion, by union and management counsels, in which they agree that ‘efficiency’ and ‘productivity’ are best not made terms of the CBA, over which the arbitrator will be called upon to rule. Contracting-out, ‘contingent employees’ and ‘contracting in’ are discussed, as is the deterioration of the arbitration system when the parties taking a ‘must win’ approach.