A three-part approach is recommended as the best strategy to prevent violence: 1) pre-incident training, 2) stress-management interventions, and 3) employee victim debriefing. Warning signs of potential violent behavior, and…

An introduction to a chapter on violence in the workplace. The author notes the causes of employee stress and observes that arbitration, which is an adversarial process, may not be…

The author describes the dilemmas posed by potentially dangerous employees, and proposes measures that can be taken to address and remedy the dangers. Recommendations are given for the approach arbitrators…

An examination of the difficulties confronting the union in cases of worker-on-worker violence. Various management approaches are critically assessed, including profiling and zero-tolerance policies. An alternative approach to addressing workplace…

The article notes the differences between arbitration in the United States and Canada, arising from differences of culture and of the respective arbitration systems. The author concludes that arbitration, which…

The article describes a 7-step plan for reducing the risk of threats and violence in the workplace

A panel discussion of workplace violence and threat, and the discipline appropriate for each. The panelists’ examine a hypothetical case.In a separate paper within the same chapter, Attorney Boone describes…