Panelists representing the management of US Airways, the pilots union, the CWA (representing employees at the ticket counters, gates and in reservations), and flight attendants discuss the effects on contract…

Labor and management advocates describe the attributes they seek in an arbitrator, the conduct of the hearing, the handling of evidence, closing statements, mediation, decision-writing and remedies.

Arbitrators and advocates in both the United States and Canada face similar issues, but the outcomes are often different due to differing values, customs, contracts, and statutory authority. Through a…

President Vernon addresses importance of preserving the cultural values implicit in collective bargaining: the human dignity of employees; the moral obligation of the employer to give consideration to their requests;…