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An arbitrator brings his or her experience, knowledge and personal dispositions to the arbitration hearing. The tension between those factors and the duty of arbitral neutrality are discussed.
The author describes the need for arbitrators to be open, respectful, and authentic, in appearance as well as in fact, in order to avoid the appearance of favoritism or prejudgment
Two arbitrators, an attorney for management and an attorney for labor address the issue of recusal by examining hypothetical cases. The panel discusses how the arbitrator should respond under various scenarios