Monitoring of call center employees’ conversations and data about phone use and computer use data raise “right of privacy” issues. Judicial and legislative approaches to… Read More »Employee privacy, monitoring, and new technologyMonitoring and new office systems
The author describes the pernicious effects of performance monitoring on employees: its intrusiveness, the lack of notice afforded employees of its use and how the… Read More »Employee privacy, monitoring, and new technologyA union viewpoint
The author distinguishes between the Supreme Court’s finding of a Constitutional right of personal privacy from governmental action and actions by private employers. “Instead of… Read More »Employee privacy, monitoring, and new technologyA management viewpoint