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Labor relations and arbitration post – 9/11:The US Airways experience

Panelists representing the management of US Airways, the pilots union, the CWA (representing employees at the ticket counters, gates and in reservations), and flight attendants discuss the effects on contract negotiations and employee relations of 9/11 and the subsequent filing for bankruptcy of the airline.

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The author notes the shift from regulation to competition in the trucking, telecommunications, and energy industries (natural gas and electricity), and its effect on labor agreements. The author asserts that labor-management relations should be correspondingly restructured into a “new social compact.” The GM-Toyota New United Motors (“NUMMI”) experience is offered as an example.

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Six case studies of maturing labor-management relationships, from adversarial to cooperative, over time, and what characteristics they have in common.

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