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Review of British procedures for processing grievances and disputes, with particular emphasis on procedures in manufacturing. Major distinctions from American procedures include lack of arbitral or court interpretation of language; frequent use of oral agreements; maintenance of status quo and delay of strike action until after conciliation efforts fail; standard notice or payment in lieu …

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The author highlights the different approaches to incentive taken by management and labor. He discusses the “tests of fairness” for incentive standards, and reviews them from management’s perspective. Arbitrator Davis agrees that it is appropriate to arbitrate incentive disputes, and points to increased management acceptance of such arbitration. He notes, however, that unions often do …

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