A discussion of the problems involved in developing new arbitrators. Issues of training, certification, potential blacklisting, apprenticeship, the role of the appointing agencies and of the National Academy are considered.

The author recommends using expert neutrals as consultants and as members of study committees for the purposes of fact-finding, to raise difficult issues, and to offer non-binding recommendations and provide mediation during contract negotiations.The discussants stress that such intervention must be the voluntary choice of the parties.