A survey of HR managers and labor relations personnel indicated that 86% of the employees who were reinstated after discharge were still employed, and had not engaged in recidivism. The majority had improved disciplinary records after reinstatement. Duty of fair representation (DFR) cases were brought in less than 1% of the 1,300 cases. Five percent of the cases resulted in disputes about the interpretation or application of the arbitrator’s award; the number was greater where the arbitrator expressly retained jurisdiction over remedy.