Presidential address: Maintaining impartiality in the evolving world of work

President Fleischli describes how his work experience brought him to service as a labor arbitrator, and the reasons that he finds the practice to be satisfying and worthwhile. He emphasizes the need to preserve the virtues of arbitration, especially insofar as it pertains to employer promulgated systems and employment arbitration disputes. President Fleischli cites the challenges to perceived impartiality posed by arbitrators serving as ?repeat players? and by changes to the solicitation rules.