A survey of advocates discloses variations in preferences in arbitral styles, from tightly controlled hearings to an unstructured proceeding. All reject the overly active or overly passive arbitrator. All seek an atmosphere of civility and mutual respect. Suggestions from the discussants include a set of model procedural rules for arbitrators, a standardized pre-hearing form for agreed-upon issues and stipulations of fact, and the encouragement of cost-saving measures, such as a reduction in the use of transcripts, oral summations instead of briefs, shorter arbitration decisions, etc.