A critique of WORK/FAMILY CONFLICT, a paper by Professor Joan Williams that exams the changing demographics of working families and, specifically, the arbitration decisions pertaining to conflicting work-family obligations. Professor Nolan observes that Professor Williams’ paper includes an insightful taxonomy of the family-need arguments that arbitrators have found compelling, and those they have not. In his critique, Professor Nolan also assesses the validity of the generalization that adapting work to employees’ family responsibilities enhances productivity and profitability.