An introduction to a chapter on violence in the workplace. The author notes the causes of employee stress and observes that arbitration, which is an adversarial process, may not be…

The author describes the dilemmas posed by potentially dangerous employees, and proposes measures that can be taken to address and remedy the dangers. Recommendations are given for the approach arbitrators…

The article notes the differences between arbitration in the United States and Canada, arising from differences of culture and of the respective arbitration systems. The author concludes that arbitration, which…