An examination of hearing deficiencies and their causes, an assessment of the responsibility, and a recommendation of remedies. The panel discusses the need for the arbitrator to control the hearing…

A discussion among arbitrators and advocates of what behavior impacts the fairness of a hearing.

A survey of advocates discloses variations in preferences in arbitral styles, from tightly controlled hearings to an unstructured proceeding. All reject the overly active or overly passive arbitrator. All seek…

A three-part approach is recommended as the best strategy to prevent violence: 1) pre-incident training, 2) stress-management interventions, and 3) employee victim debriefing. Warning signs of potential violent behavior, and…

An exploration of whether the phrase “control of the hearing” has a core meaning upon which advocates and arbitrators agree or whether it is a subjective concept that can provide…