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Memory and searching for the truth

The author describes how perceptions differ, memories can change, and the way a question is expressed can not only affect the answer, but also change recollection.

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Due process of arbitration

The author is not referring to legal due process but, rather, “due process” as the exercise of authority with a “due” regard to the balancing of the two kinds of interests, individual and group interests. The center of responsibility in developing the procedural ground rules for labor arbitration has been more in the arbitrators than …

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