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The author describes the dilemmas posed by potentially dangerous employees, and proposes measures that can be taken to address and remedy the dangers. Recommendations are given for the approach arbitrators might take. The Post Office shooting at Royal Oak, Michigan is analyzed.

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The changing competitive environment and arbitration

An examination of the changes in labor arbitration resulting from competition and technology. Management and Union perspectives are furnished, both advocating mediation. The management representative advocates that NAA members engage in employment arbitration; the union representative views arbitration in a non-union setting as a “sham.”

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