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The processes and factors associated with the evaluation of the evidentiary value of testimony are presented.

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A discussion of the importance of language in the arbitration process; how it plays a crucial role in the grievance, at the hearing, and in the decision. The author concentrates…

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Memory and searching for the truth

The author describes how perceptions differ, memories can change, and the way a question is expressed can not only affect the answer, but also change recollection.

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