A discussion of the importance of language in the arbitration process; how it plays a crucial role in the grievance, at the hearing, and in the decision. The author concentrates…
A discussion of the importance of language in the arbitration process; how it plays a crucial role in the grievance, at the hearing, and in the decision. The author concentrates…
The processes and factors associated with the evaluation of the evidentiary value of testimony are presented.
The author describes how perceptions differ, memories can change, and the way a question is expressed can not only affect the answer, but also change recollection.