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Professor LaRocca describes a federal due process requirement of the railroad industry, of conducting an investigation and hearing prior to imposing discipline. He notes that the system has worked remarkably well.

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Arbitrator Moreau describes the similarities between the handling of grievances in the Canadian railway industry, and that of the United States. An investigation and hearing must be conducted prior to imposing discipline, a system that has served the parties well.

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The author provides an overview of railroad industry arbitration, acknowledging some of the historic problems but listing the many important contributions to the field of arbitration generally, such as the concept of just cause, the relationship between language and practice, local practice versus system-wide practice, the fluidity of the recognition clause, and issues of credibility.

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