Performance monitoring and arbitration
The author notes a lack of legislation and common law for new forms of employee surveillance and monitoring, and proposes criteria for their use.
employee monitoring
Performance monitoring and arbitration: Management perspective
The authors describe the usefulness of electronic surveillance, the judicial endorsement of its use (except where in violation of the ECPA), the constraint of “unreasonable… Read More »Performance monitoring and arbitration: Management perspective
Employee privacy, monitoring, and new technologyMonitoring and new office systems
Monitoring of call center employees’ conversations and data about phone use and computer use data raise “right of privacy” issues. Judicial and legislative approaches to… Read More »Employee privacy, monitoring, and new technologyMonitoring and new office systems