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Bill Usery is introduced and his career described, and his career is described. Secretary Usery then gives a brief history of labor arbitration in the U.S., and the contribution made by the Academy.

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New industrial relations and industrial justice

Secretary Usery observes that global competition has weakened the nature of collective bargaining. He recommends the acceptance of United States workers as partners, and cites the Toyota-GM-UAW experience in New United Motor Manufacturing, Inc, (NUMMI). William Chiled, VP for Human Resources at NUMMI, describes its dispute resolution process, and Michael Bennett, President of UAW Local …

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The author opines that, to be competitive, labor and management must find ways to settle their bargaining disputes responsibly, but additionally must improve the efficiency of production operations and the quality of goods and services produced. To that end, he draws a direct link between job satisfaction and increased productivity, and states that ways must …

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