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Professor Rentfro proffers that evolving societal values are reflected in the workplace: sexual harassment cases; drug and alcohol cases (and employee assistance programs); and a breakdown in the social contract that has led to federal rights legislation and employer-promulgated arbitration. Greater emphasis is being placed on the commitments and responsibilities of each party and greater …

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The authors consider the increasing use of arbitration for non-union employee grievances and the challenges, both ethical and practical, for NAA arbitrators called upon to hear and decide those grievances.

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