NAARB - Serving the U.S. and Canada Since 1947

Home » Archive

A description of how Continental Airlines achieved a turn-around in efficiency by aligning the interests of employees, customers and stockholders: process and technological changes were accompanied by changes in organizational culture, including communicating with employees, treating them with respect, and rewarding performance.

Read more

Functus Officio under the Code of Professional Responsibility:The ethics of staying wrong

Article 6.D of the Code of Professional Responsibility – “Clarification or Interpretation of Awards” – states in paragraph 1: “No clarification or interpretation of an award is permissible without the consent of both parties.” In this 3-part article, Attorney Ellman offers reasons that the provision should be deleted from the Code; Attorney Campbell for management, …

Read more